Business can be a harsh world to navigate sometimes, especially for women whose feelings run deep. Not everyone has the hide of a rhinoceros. Some would categorize that as a weakness, but sensitivity is actually a wonderful asset for those who interact with people for a living.
You have great power to hurt or enhance the lives of others. Women understand how easily people can be “bruised” by critical words or careless actions. As a business leader, you have a responsibility to lead by example. And as a woman, you have the power to lead with your heart.
“Leading with the heart is one area where women have a distinct advantage over men. As natural-born collaborators, women are interested in the thoughts and feelings of others. They can tune in where men tune out, and can achieve an ideal balance between the analytical and emotional sides of leadership.” (excerpt from You’ve Gotta Have Heart)
When I think about the power each of us has to easily impact those around us with our words, actions, or a simple look, I realize that we need to be careful how we choose to use this power. As a business owner, you touch the lives of your customers, competitors, employees, and/or vendors on a regular basis. Do you really think before you act and speak, especially when you are under pressure? Sometimes your emotions can get the better of you. The problem is that once the words are out there, you can’t take them back.
If you desire to bring positive change to the world, you must begin by setting the example you want others to follow. Be someone who positively impacts the lives of others with love and compassion, rather than someone who can bring devastation with one careless word. Even if you have a rhino hide, that doesn’t mean the person with whom you are interacting does. You don’t have to treat people with kid gloves, just treat them with a little care.